SHIPPING POLICY & ORDER LIMITS
SHIPPING POLICY – Effective 6/24/21 (Subject to periodic revision)
BASE SHIPPING COSTS
Orders via DrinkSelfCare.com ship for $10.00 flat shipping, up to (4) 4-pack Self Care products. Thereafter, each additional increment of (1-2) Self Care 4-packs ships at a cost of an additional $5.00. To remove any uncertainty, our shipping tables are as follows*:
- Up to (4) 4-packs: $10.00
- (5-6) 4-packs: $15.00
- (7-8) 4-packs: $20.00
- (9-10) 4-packs: $25.00
- (11-12) 4-packs: $30.00
- (13-14) 4-packs: $35.00
- (15-16) 4-packs: $40.00
- (17-18) 4-packs: $45.00
- (19-20) 4-packs: $50.00
- (21-22) 4-packs: $55.00
- (23-24) 4-packs: $60.00
You will see these shipping charges populate in your Shopping Cart at checkout. Currently, maximum order quantity is (24) 4-packs; we want to share our great Self Care beer with as many people as possible!
*Note: We are still evaluating how much of the shipping costs we can absorb. Shipping prices are subject to change and will be updated in this section if we change our policy.
ADDITIONAL SHIPPING OPTIONS FOR LOCAL CUSTOMERS IN OLYMPIA/LACEY/TUMWATER, WA MARKET
For those customers who are local residents of the Olympia/Tumwater/Lacey, (Washington state market) near our headquarters, you can order Self Care products via our sister site www.porchdrops.com, where you can arrange for FREE local delivery or pick-up.
*** SUMMER SEASON WEEKLY SHIPPING SCHEDULE (UPDATED June 24, 2021) ***
To ensure the freshness and quality of Self Care non-alcoholic beer, we currently ship nationwide to 42 states using 1/2/3-day USPS Priority Mail on Mondays and Tuesdays only. Orders received by 3pm on Monday/Tuesday will generally ship same-day. Orders received on Wednesday/Thursday/Friday/Weekend will generally ship the following Monday.
Why do we limit the days of the week that we ship our Self Care non-alcoholic beer? This helps minimize the transit time that the beer remains unrefrigerated in mailing facilities during the summer (and winter) seasons, preserving the quality of the beer. Beer that is allowed to overheat or freeze is not great beer. You may be used to pasteurized or reverse-distilled NA beer. We don't do that. We like the flavor of hops. And we want you to taste them. Especially the nuanced flavors that can be affected by heat. That means we always keep our beer cold in storage after production, and you should too! Even pantry or garage storage during warm weather months can wreak havoc on the quality of your beer. Refrigeration will preserve flavor, and prevent any potential refermentation in the can. Your taste buds will thank you. And we thank you!
STATES WE ARE NOT CURRENTLY SHIPPING SELF CARE PRODUCTS TO
Unfortunately, we are not currently shipping to the following states, due to current logistical and legal regulations for doing business in these states:
We will send you your tracking number when your package has left our packing facility. Orders will be fulfilled on a rolling basis Monday through Friday, excluding mail holidays. We will do everything we can to ensure your beer is not kept for extended periods in a hot warehouse, so we will arrange for pick-up the day of packing.
USPS DELIVERY DETAILS TO ENSURE TIMELY DELIVERY
We currently use USPS Priority Mail as our default and primary shipping service. Self Care packages will be shipped with USPS Tracking, which provides updates as the item travels to its destination, including date and time of delivery or attempted service.
Tracking services for USPS can be found online at: https://tools.usps.com/go/TrackConfirmAction_input
Some packages may occasionally ship via UPS.
Tracking services for USPS can be found online at https://www.ups.com/track
Additionally, if you want to change your delivery options, UPS has a few available options to redirect your Self Care package. These options include A) Choosing to Deliver to Another Address; B) Reschedule Delivery for a different day; or C) Have your package held at UPS for Will Call.
To update your Delivery Options:
1. Track your package using the tracking number provided.
2. Click on "Delivery Options"
3. Choose your Delivery Updates:
Returns are not permitted. If you believe you have received a flawed beer, please contact us and we will make things right. We will ask for details so that we can improve our customer experience! If you have received a damaged package, please take a photo of the package BEFORE, during and after opening, so that we have visual proof for UPS, and we will send replacements for the damaged product.
Current as of June 24, 2021