Inclement Weather Shipping Policy

KEEP COLD - DRINK FRESH!

Updated 7.1.26

Extreme temperatures are simply not good for shipping sealed containers of liquid, plain and simple. And unfortunately, we have very little control over the shipping conditions of our product once it's with our shipping partners. Brief amounts of time in a warehouse, transfer station, or the back of a truck in extreme cold or heat will generally not affect our product. Sometimes, though, our product sits too long in these conditions.

Extreme cold will freeze the beers, which have a higher freezing temperature than regular beer because of the lack of alcohol, causing cans to bulge or even burst in transit.

On the flip side, extreme heat can cause the liquid to expand, or worse, if it's hot enough, it can potentially cause a secondary fermentation process. Unfortunately, it can also slightly affect the freshness of our beer that we work so hard to preserve by not pasteurizing or dealcoholizing. This means we can ship the same product across the country to the same city under the same weather conditions, and one package will arrive completely intact while the other shows up with burst cans or overcarbonated. That's one package having been left in extreme temperatures much longer than the other.

For example, both packages can be in the back of a delivery truck on a 100 degree day, but one is delivered at 10am, while the other is in that truck all day and gets dropped at 8pm. The back of the truck absorbs heat and acts like an oven, getting hotter and hotter as the day goes on. And without significantly raising our shipping costs, which, being a very small producer, we'd need to pass along to you, we have no control over how long that package sits in there.

None of this means an order shipped through summer is compromised by any means. What matters is whether a package actually spent an extended stretch in extreme heat, and when that happens, it shows: bulging cans, or beer that pours overcarbonated. If your cans arrive looking and pouring normal, they're normal. If anything looks off, whether it's bulging, gushing, or just tasting wrong, don't drink it. Send us a photo, and we'll take care of you.

And once your beer arrives safely, keep it cold and drink it fresh. That's how it's meant to be enjoyed.

MITIGATION

We may need to delay your order if your delivery address is experiencing extreme weather (or the route your beer takes to get to you), and hold it until the forecast looks milder. We know that isn't ideal, but being a small operation, it's where we're at right now. We'd rather put the financial risk on ourselves than send you beer we're not confident in, and the worst you should experience is a delay or a replacement shipment.

If we do hold your order for weather, our shipping and customer support team will do their best to reach out promptly and keep you posted. But please don't hesitate to check in with us anytime at reply@3magbrewing.com, whether it's about a delay, a question, or a special delivery request.

OUR GUARANTEE

If your beer experiences extreme temperatures in transit and any cans burst, or if your beer pours overcarbonated, send us a pic and we'll replace it. Guaranteed.
(to reply@3magbrewing.com)

We'll get replacements out as quickly as we responsibly can, which sometimes means waiting for a better weather window rather than sending your second package into the same oven that got the first one. And in a rough heat week, when multiple orders are affected at once, we may be short on the exact beer you ordered. We're a small producer brewing in small batches, and we don't keep deep backstock. If that happens, we'll reach out and get you something comparable, or hold for the next batch, whichever you'd rather.

(Fool us once, shame on you, weather. Fool us twice? Shame on us!)

WARNING: DO NOT OPEN ANY CANS THAT ARE BULGING!

If you open your box and there are ANY bulging cans, please dispose of them ASAP in your garbage bin. Do not try to open them. If they have enough pressure to bulge the can, then they have enough pressure to make a huge mess in your kitchen, and the sharp aluminum edges have the potential to cut you.